FAQ
FAQ
Got questions? We’ve got answers.
Find quick, clear answers to the most common questions about Pinn.Media CRM.
What is Pinn Media CRM and how does it help my business?
Pinn Media CRM is an all-in-one platform that helps you manage clients, automate workflows, handle bookings, run marketing campaigns, build funnels, and more, everything in one dashboard to save time and increase revenue.
How do I get started after signing up?
Once you sign up, you’ll receive onboarding instructions by email. Log into your dashboard, set up your profile, import your contacts, and you’re ready to explore automation, pipelines, funnels, and appointments.
How long does setup take?
Basic setup takes minutes. Most users are fully operational within 30–60 minutes using our templates and automation workflows.
Do I need any technical or coding experience?
No coding needed. Pinn.Media CRM is built for ease of use with drag-and-drop tools, simple templates, and guided setup, anyone can get started.
Can I import my leads and contacts?
Yes. You can import contacts, leads, and customer data easily through a CSV upload or sync from supported platforms.
Does Pinn.Media CRM replace multiple tools I’m already using?
Absolutely. Our CRM combines client management, automation, email/SMS marketing, funnels, bookings, and more — reducing the need for separate software subscriptions.
Can I integrate my existing software?
Yes. Pinn.Media CRM supports integrations with Google Calendar, Stripe, SMTP, Zapier, and many other tools to streamline your workflow.
Is there support if I get stuck?
Yes. You’ll have access to support resources, onboarding guides, and help documentation. Live support options are available based on your plan.
Is Pinn.Media CRM GDPR compliant?
Yes. Pinn.Media CRM follows GDPR standards for data processing, user consent, and privacy protection. We store personal data securely and give users full rights to access, update, or delete information upon request.
How do you keep my data safe?
We use encrypted servers, secure authentication, and industry-standard security protocols to protect your data. Your information is backed up regularly, and access is strictly permission-based to ensure confidentiality.
Can I export or delete my data, and who owns it?
Yes, you have full control over your data. You can export your contacts, leads, and other information at any time, and request complete data removal if needed. You own 100% of your data; we only store it securely and never sell or share it.
What pricing plans do you offer?
We offer flexible pricing plans to fit every need — from startups to large enterprises. You can choose between Monthly or Annual billing, with discounts for long-term subscriptions.
Is there a free trial available?
No! But we offer a 7-day trial so you can explore all core features before committing.
Can I upgrade or downgrade my plan anytime?
Absolutely. You can switch plans at any time directly from your dashboard. Changes take effect immediately, and any unused balance is automatically adjusted.
What payment methods do you accept?
We accept major credit cards, PayPal, and bank transfers for annual subscriptions. All transactions are processed securely through trusted payment providers.
Do you offer discounts for teams or nonprofits?
Yes, we do! We provide special pricing for teams, educational institutions, and registered nonprofits. Contact our sales team to learn more about custom discounts.
Can I try Pinn.Media CRM before purchasing?
Yes, we offer a trial so you can explore all the main features and see how the platform fits your needs before committing to a plan.
What kind of support do you provide?
Our support team is available 24/7 via chat and email. We also offer onboarding sessions, video tutorials, and a knowledge base to help you get started smoothly.
Can I upgrade or downgrade my plan anytime?
Absolutely. You can change your subscription level at any time from your account settings — your data and settings will stay safe and intact.
Does Pinn.Media CRM work on mobile devices?
Yes, Pinn.Media CRM is fully responsive and optimized for smartphones and tablets, so you can manage your business on the go.
What happens if I cancel my subscription?
You can cancel anytime. Your data will remain accessible until the end of your billing cycle, and you can export it before closing your account.
Book a live walkthrough and discover how Pinn.Media CRM works.Book a live walkthrough and discover how Pinn.Media CRM works.Book a live walkthrough and discover how Pinn.Media CRM works.
Features you will love
Features you will love
Pinn.Media CRM is like a Swiss Army Knife
Smart Automation
Smart Automation
Funnels & Landing Pages
Funnels & Landing Pages
AI Chatbots & Receptionist
AI Chatbots & Receptionist
Seamless Integrations
Seamless Integrations
Intelligent. Automatic. Effortless.
Take a peek inside your new favorite CRM — where every screen help you scale.