Skip to main content

Run it yourself, or let us run it.

Build is self-serve at $149 a month. Grow is $349 and Scale is $999, with setup by our team free on yearly. Save 15% yearly and see every wallet rate.

Plans

Billing period

  • Build

    $149$126.58

    a montha month billed yearly

    or $126.58 a month billed yearly

    $1,519 a year. You save $269.

    • 1 seat, 50 contacts
    • Self-serve: you set it up
    • $10 one-time wallet top-up
    • AI paid per use from your wallet
    44 features in 12 categories

    AI

    • AI funnel builder

    Automation

    • Workflows

    Calendar

    • Calendar and online booking

    CRM

    • Contacts and conversations
    • Custom records
    • Email
    • Deals and pipelines
    • Business phone
    • Smart lists
    • Tags

    Home

    • Dashboard
    • Launchpad

    Marketing

    • Affiliate manager
    • Brand boards
    • Countdown timers
    • Email marketing
    • Loyalty
    • Snippets
    • Social planner
    • Trigger links

    Media storage

    • Media storage

    Mobile app

    • Mobile app

    Payments

    • Documents and contracts
    • Invoices
    • Payment links
    • Payments

    Sites

    • Analytics
    • Blogs
    • Chat widget
    • Domains and redirects
    • Forms
    • Funnels
    • QR codes
    • Quizzes
    • Stores
    • Surveys
    • Webinars
    • Websites

    Reporting

    • Appointment report
    • Call report

    Reviews

    • Google Business Profile tools
    • Review widgets
    • Reviews and review requests
    • Video testimonials
    Start 14-day trialStart 14-day trial

  • Grow

    Recommended

    $349$296.58

    a montha month billed yearly

    or $296.58 a month billed yearly

    $3,559 a year. You save $629.

    Everything in Build, plus:

    • 5 seats, 100 contacts
    • Optional setup, recommended: $1,500 one-time, free on yearly
    • Optional monthly care, recommended: +$100 a month
    • $20 one-time wallet top-up
    • AI paid per use from your wallet
    9 more features

    AI

    • AI receptionist (voice)
    • AI chat replies
    • AI review replies
    • AI content writer
    • Ask AI assistant
    • AI agent builder
    • AI studio

    Automation

    • Campaigns
    • Triggers
    Start 14-day trialStart 14-day trial

  • Scale

    $999$849.08

    a montha month billed yearly

    or $849.08 a month billed yearly

    $10,189 a year. You save $1,799.

    Everything in Grow, plus:

    • Unlimited seats, unlimited contacts
    • AI use included (AI Employee)
    • Voice AI calls paid from your wallet
    • Optional setup, recommended: $1,500 one-time, free on yearly
    • Optional monthly care, recommended: +$100 a month
    • $30 wallet credit
    15 more features

    AI

    • AI Employee

    Marketing

    • Ads manager
    • WhatsApp

    Reporting

    • AI agent report
    • Attribution report
    • Custom reports
    • Facebook ads report
    • Google ads report
    • Local marketing audit

    Memberships

    • Certificates
    • Client portal
    • Communities
    • Courses
    • Creator collaborations

    Labs

    • Early access to new features
    Start 14-day trialStart 14-day trial

  • Enterprise

    For groups and multi-location businesses.

    • Every feature included
    • Priced to your business
    • Setup and running by our team
    Talk to us

  • Setup on Grow and Scale, free on yearly

    • Your account built by our team
    • Your contacts moved in
    • Training for your team
    • Monthly care, if you add it

Estimate your monthly total

Pick a plan and roughly how much you expect to use. The estimate updates as you go.

Plan
Billing
Your expected usage a month
texts
emails
minutes
minutes
minutes
replies
messages
Our team (optional, recommended)

Your estimate

Grow plan
$349
Usage from your wallet
$68.61

Estimated total a month

$417.61

Estimated first year

$5,011.32

Includes 12 months of plan, usage, and care, plus setup if you chose it.

An estimate at the published wallet rates. Real usage varies, and taxes are extra. Rates for AI, calls, and texts may change, and we'll tell you before a change takes effect.

Yearly offers

Every plan costs less when you pay for the year. On Grow and Scale, our team's setup and training comes free too.

Enterprise

Groups and multi-location businesses get a custom yearly package with every feature, setup, and running by our team.

Book a call

Usage such as texts, calls, and email is paid from your wallet at the published rates. AI is paid from the wallet on Build and Grow; Scale includes AI use, with voice calls paid from the wallet. Rates for AI, calls, and texts may change, and we'll tell you before a change takes effect. See the wallet rates

Compare the plans

Build is self-serve for one person. Grow has 5 seats and Scale has unlimited seats, and on both our team can set it up for $1,500 one-time, free when you pay yearly. Scale adds unlimited contacts and includes AI use; voice AI calls are paid from the wallet. Our team can run it for you for $100 a month. Every plan pays the same wallet rates for texts, calls, and email.

Compare plans in detail

  • Build

    Price

    Billed monthly
    $149 a month
    Billed yearly
    $126.58 a month, $1,519 a year

    Getting started

    How you start
    14-day trial

    Our team does this

    All 8 setup and upkeep jobs
    You do it

    Usage

    Texts, calls, and email
    Paid from your wallet at published rates
    AI
    Paid per use from your wallet

  • Grow

    Price

    Billed monthly
    $349 a month
    Billed yearly
    $296.58 a month, $3,559 a year

    Getting started

    How you start
    14-day trial

    Our team does this

    All 8 setup and upkeep jobs
    Included

    Usage

    Texts, calls, and email
    Paid from your wallet at published rates
    AI
    Paid per use from your wallet

  • Scale

    Price

    Billed monthly
    $999 a month
    Billed yearly
    $849.08 a month, $10,189 a year

    Getting started

    How you start
    14-day trial

    Our team does this

    All 8 setup and upkeep jobs
    Included

    Usage

    Texts, calls, and email
    Paid from your wallet at published rates
    AI
    Included in the plan

  • Enterprise

    Price

    Billed monthly
    Talk to us
    Billed yearly
    Talk to us

    Getting started

    How you start
    A walkthrough with our team

    Our team does this

    All 8 setup and upkeep jobs
    Included

    Usage

    Texts, calls, and email
    Paid from your wallet at published rates
    AI
    Agreed with you

Everything you’d otherwise pay for

16 jobs most service businesses buy as separate subscriptions. Each one is part of Pinn.Media CRM, and our team sets it up.

Price the tools for your kind of business

Many tools, many tabs, nothing connected. Or one system that follows every customer from first call to repeat visit.

Separate tools

Pinn.Media CRM

  • One customer recordEvery call, text, booking, payment, and review sits on the same page.
  • Follow-up between every stepReminders, review requests, and check-up texts go out on their own.
  • One bill and one loginOne plan to pay, and one app to open.

Separate tools often need manual copying or extra connectors to share a customer's details. Maya Ortiz is a made-up customer.

Separate tools and what they cost, against Pinn.Media CRM
What it doesTools it replacesTheir cheapest planPinn.Media CRM
CRM and pipelines
  • Pipedrive
  • HubSpot
from $14 a monthPipedrive Lite, 1 seat, billed yearlyIncluded
Email marketing
  • Constant Contact
  • Mailchimp
from $10.20 a monthConstant Contact Lite, billed yearlyIncluded
Two-way texting
  • SimpleTexting
  • Podium
from $39 a monthSimpleTexting 500 credits and 1 number, billed monthlyIncluded
Business phone and call tracking
  • CallRail
from $50 a monthCallRail Lead Tracking, before usageIncluded
Online booking
  • Calendly
  • Acuity Scheduling
from $10 a monthCalendly Standard, 1 seat, billed yearlyIncluded
Review requests and reputation
  • NiceJob
  • Podium
from $75 a monthNiceJob Starter, no contractIncluded
Website and funnel builder
  • Wix
  • Squarespace
  • ClickFunnels
from $17 a monthWix Light, billed yearlyIncluded
Forms and surveys
  • Typeform
  • Jotform
from $28 a monthTypeform Basic, billed yearlyIncluded
Website chat
  • Tidio
  • Intercom
from $24.17 a monthTidio Starter, billed yearlyIncluded
Automation
  • Zapier
from $19.99 a monthZapier ProfessionalIncluded
Social media scheduling
  • Buffer
  • Hootsuite
from $5 a monthBuffer Essentials, 1 channel, billed yearlyIncluded
E-signatures
  • DocuSign
  • Dropbox Sign
from $11 a monthDocuSign Personal, yearly commitmentIncluded
Invoices and payment links
  • Square Invoices
  • FreshBooks
from $0 a monthSquare Invoices Free plan, plus card feesIncluded
Courses and memberships
  • Teachable
  • Kajabi
from $29 a monthTeachable Starter, billed yearlyIncluded
Communities
  • Skool
  • Circle
from $9 a monthSkool Hobby, plus a 10% transaction feeIncluded
AI receptionist
  • Goodcall
from $66 a monthGoodcall Starter, 1 agent, billed yearlyIncluded
What these tools cost together$407.36 a month
Pinn.Media CRMfrom $149 a month

Included means the job is part of every plan. Texts, calls, email, and AI minutes are paid from your wallet at published rates, and card fees go to your payment processor.

Each price is the cheapest published plan of the tools named: 1 seat or 1 channel, billed yearly where the page shows that price first. Usage and card fees are left out, so the total is low on purpose. Prices as published on October 3, 2026.

Tool names and logos belong to their owners. We use them only to say which tools Pinn.Media CRM replaces. None of them endorses or is connected with Pinn.Media.

How we priced these tools
  1. Pipedrive, Lite, 1 seat, billed yearlyCRM and pipelines: $14 a month
  2. HubSpot, Starter, 1 seat, billed monthlyCRM and pipelines: $20 a month
  3. Constant Contact, Lite, billed yearlyEmail marketing: $10.20 a month
  4. Mailchimp, Essentials, up to 500 contactsEmail marketing: $13 a month
  5. SimpleTexting, 500 credits and 1 number, billed monthlyTwo-way texting: $39 a month
  6. Podium, CoreTwo-way texting: $399 a month
  7. CallRail, Lead Tracking, before usageBusiness phone and call tracking: $50 a month
  8. Calendly, Standard, 1 seat, billed yearlyOnline booking: $10 a month
  9. Acuity Scheduling, StarterOnline booking: $16 a month
  10. NiceJob, Starter, no contractReview requests and reputation: $75 a month
  11. Wix, Light, billed yearlyWebsite and funnel builder: $17 a month
  12. Squarespace, Basic, billed yearlyWebsite and funnel builder: $19 a month
  13. ClickFunnels, Launch, billed yearlyWebsite and funnel builder: $81 a month
  14. Typeform, Basic, billed yearlyForms and surveys: $28 a month
  15. Jotform, Bronze, billed yearlyForms and surveys: $34 a month
  16. Tidio, Starter, billed yearlyWebsite chat: $24.17 a month
  17. Intercom, Essential, 1 seat, billed yearlyWebsite chat: $29 a month
  18. Zapier, ProfessionalAutomation: $19.99 a month
  19. Buffer, Essentials, 1 channel, billed yearlySocial media scheduling: $5 a month
  20. Hootsuite, Standard, 1 user, billed yearlySocial media scheduling: $99 a month
  21. DocuSign, Personal, yearly commitmentE-signatures: $11 a month
  22. Dropbox Sign, Essentials, billed yearlyE-signatures: $15 a month
  23. Square Invoices, Free plan, plus card feesInvoices and payment links: $0 a month
  24. FreshBooks, Lite, list priceInvoices and payment links: $23 a month
  25. Teachable, Starter, billed yearlyCourses and memberships: $29 a month
  26. Kajabi, Basic, billed yearlyCourses and memberships: $143 a month
  27. Skool, Hobby, plus a 10% transaction feeCommunities: $9 a month
  28. Circle, ProfessionalCommunities: $89 a month
  29. Goodcall, Starter, 1 agent, billed yearlyAI receptionist: $66 a month

Subscriptions you can cancel

Pick your kind of business. Switch off anything you do not pay for, and the total updates.

See every tool one CRM replaces
Your kind of business

Tools one CRM replaces

Keep your practice management and charting software, and your accounting.

Your tools6 of 6 tools

$262.20 a month

With us

$164.90 a month

Build plan$149.00500 texts and 1 local number from your wallet$15.90

$97.30 less a month with us

Call minutes and emails on our side are paid from your wallet at published rates and are not in this total. Estimate your wallet

How we priced these tools

Each price is the published entry plan of a popular tool in that category: the cheapest realistic plan, the fewest seats, and the annual price where one is offered. Usage such as extra texts and card fees is left out, so the totals are low on purpose. Prices as published on October 2, 2026.

The tools we priced

  • Texting tool: SimpleTexting, 500 credits a month, billed yearly, $33.20 a month
  • Review request tool: NiceJob, Starter, $75 a month
  • Email marketing tool: Mailchimp, Essentials, 1,501 to 2,500 contacts, $45 a month
  • Website builder: Squarespace, Build, billed yearly, $19 a month
  • Business phone system: RingCentral, Core, 2 users, billed yearly, $40 a month
  • Call tracking tool: CallRail, Lead Tracking, $50 a month
  • Scheduling tool: Acuity Scheduling, Standard, billed yearly, $27 a month
  • Email marketing tool: Mailchimp, Essentials, up to 500 contacts, $13 a month
  • Social media scheduler: Buffer, Essentials, 3 channels, billed yearly, $15 a month
  • Sales CRM: Pipedrive, Lite, 2 seats, billed yearly, $28 a month
  • Website builder: Wix, Light, billed yearly, $17 a month
  • App connection tool: Zapier, Professional, $19.99 a month

Four more ways to compare

Each one sets the usual way next to ours, with the sources under it.

Do it yourself or done for you

Put in your own numbers to see 12 months of a do-it-yourself CRM next to ours.

an hour
$
hours, once
hours a month
each, 1 a month
$
Billing

The starting figures are examples, not measurements. Change each one to match your business. Wallet usage is left out on both sides because both pay it.

12-month statement

Your numbers, not ours

A $97 DIY CRM$10,764
Platform fee$97 x 12$1,164
Your build hours40 h x $75$3,000
Your upkeep hours4 h x 12 x $75$3,600
Broken automations1 x 12 x $250$3,000
Pinn.Media CRM$6,888
Grow plan$349 x 12$4,188
Setup by our teamone-time$1,500
Monthly care, fully run by us$100 x 12$1,200

12 months · Done for you costs

$3,876less

Cheaper from month 1

Pinn.Media CRMA $97 DIY CRM
Cumulative cost by month
MonthA $97 DIY CRMPinn.Media CRM
1$3,647$1,949
2$4,294$2,398
3$4,941$2,847
4$5,588$3,296
5$6,235$3,745
6$6,882$4,194
7$7,529$4,643
8$8,176$5,092
9$8,823$5,541
10$9,470$5,990
11$10,117$6,439
12$10,764$6,888

Sources
  1. The starting figures are examplesNo public study measures how long an owner takes to build a CRM. Replace each figure with your own.
  2. Our plansPinn.Media CRM pricing, Build plan, billed monthly or yearly

A receptionist or AI answering

A part-time hire covers 20 hours of the 168 in a week. AI answering covers the hours you choose.

Part-time receptionist

$1,705a month

  • 20 hours a week at the US median wage of $18.27 an hour
  • Plus 7.65% employer payroll tax, before benefits
  • Covers 20 of the 168 hours in a week

With usAI answering, billed from your wallet at published rates

$175a month

  • Build plan $149, plus 300 minutes of calls as an example
  • $0.06 a minute for the AI and $0.0255 a minute for the call
  • Answers at the hours you choose, such as evenings and weekends

AI answering does not replace a good front-desk person. It covers the hours they cannot, and the calls that come in while they are already on the line.

How AI answering works
Sources
  1. Receptionists: payUS Bureau of Labor Statistics, Occupational Outlook Handbook, May 2025 data
  2. Topic 751, Social Security and Medicare withholding ratesInternal Revenue Service
  3. Our wallet ratesPinn.Media CRM pricing, AI receptionist and inbound call rates

Agency setup fees or ours

Paying someone to build a CRM usually means a fee up front. On Grow and Scale, ours is free when you pay yearly.

A hired build on a do-it-yourself CRM

$2,500 to $6,000up front

  • Plus the CRM itself, from $97 a month
  • Year one: $3,664 to $7,164
  • Mainstream CRMs charge $1,500 to $3,000 for onboarding on plans with automation

With usPinn.Media CRM

Free on yearlySetup on Grow and Scale, or $1,500 on monthly

  • Setup, your contacts moved in, and training for your team
  • Year one on the Grow plan, billed yearly: $3,559

Pay yearly and year one costs the plan price and nothing else up front.

Compare the plans
Sources
  1. Onboarding fees of mainstream CRMsPublished fees for 2 widely used CRMs on their plans with automation, checked September 27, 2026
  2. Prices for hired CRM buildsPublished quotes from agencies that sell CRM builds, checked September 27, 2026. These are sellers' own prices.
  3. Our plansPinn.Media CRM pricing: setup, data moves, and training on Grow and Scale, free on yearly

Reply within the hour, or later

Across 1.25 million sales leads, the first hour made the biggest difference.

Firms that tried after the first hour

1xthe baseline

  • In a test of 2,241 US companies, 23% never replied to a web enquiry
  • Among those that did reply, the average reply took 42 hours

Firms that tried within the hour

Nearly 7xas likely to qualify the lead

  • More than 60 times as likely as firms that waited 24 hours or more
  • Only 37% of the companies tested replied within an hour

The study measured web enquiries. A phone call is the same moment in a faster form. Missed-call text-back and AI answering reply while the customer is still deciding.

How missed-call text-back works
Sources
  1. The Short Life of Online Sales LeadsOldroyd, McElheran, and Elkington, Harvard Business Review, March 2011

Pay for usage at published rates

Texts, calls, email, and AI come out of a prepaid wallet, separate from your plan. Rates for AI, calls, and texts may change, and we'll tell you before a change takes effect.

Estimate your monthly spend

texts
messages
emails
minutes
minutes
minutes
replies
numbers

Your estimate, line by line

800 texts$0.0249 / segment
$19.92
50 messages$0.066 / message
$3.30
3,000 emails$2.03 / 1,000 emails
$6.09
400 minutes$0.0255 / minute
$10.20
200 minutes$0.042 / minute
$8.40
300 minutes$0.06 / minute
$18
30 replies$0.03 / reply
$0.90
1 numbers$3.45 / month
$3.45

Estimated wallet spend a month

$70.26

Show all 20 wallet rates
Messages
UsageRate
Text message$0.0249segment
Picture message$0.066message
WhatsApp message$0.222message
Email$2.031,000 emails
Calls
UsageRate
Outbound call$0.042minute
Inbound call$0.0255minute
Call recording$0.0075minute
Call transcript$0.072minute
Voicemail drop$0.054minute
Phone numbers
UsageRate
Local phone number$3.45month
Toll-free number$6.45month
AI
UsageRate
AI receptionist$0.06minute
AI chat reply$0.06reply
AI review reply$0.03reply
AI writing$0.271,000 words
AI image$0.18image
Checks and automation
UsageRate
Email address check$7.501,000 checks
Phone number check$0.015check
Caller name lookup$0.03lookup
Premium automation step$0.03run

Questions owners ask

Straight answers. If yours is not here, ask us.

Which plan should I pick?

Most businesses should start on Grow, our recommended plan, with 5 seats and our team's setup and training. Pick Build to set it up yourself, or Scale for unlimited seats and every capability. Not sure? Book a walkthrough and we will tell you which fits.

How does the 14-day trial work?

Pick a plan and start. You get 14 days to use it with your team. After 14 days, your trial continues as the plan you picked.

Can I pay yearly?

Yes. Paying yearly takes 15% off every plan and makes our setup free on Grow and Scale. The pricing page shows the yearly price for each one.

Do texts and calls cost extra?

Texts, calls, email, and AI use come out of a prepaid wallet, separate from your plan. Every rate is listed on the pricing page before you spend.

Which subscriptions can I cancel?

Usually your separate CRM, email, texting, booking, review, website, form, chat, and e-signature tools. Keep your accounting software and card processor: we connect them to your account. The pricing page lists each tool we replace and its published price.

Still have a question?

Call +1 833-719-7466 or email info@crm.pinn.media. You talk to the people who do the work.

Book a 30-minute walkthrough

Let us set up your CRM.

Start the trial, or talk it through with the person who would build your account.

Start 14-day trialBook a 30-minute walkthrough

Prefer to talk now? Call +1 833-719-7466.

  • Setup, data moves, and training by our team, free on yearly
  • 14 days to try it on your own business
  • Usage rates published before you spend

By continuing you agree to the Terms of service and Privacy policy.