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Run by our teamRun your business

We build it, run it, and fix it for you.

The Pinn.Media team sets up your account for your business, moves your data in from the tools you use today, and trains your staff.
  • 3 add-ons
  • Everything else in every plan
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sampleThe list of checks our team runs on an account.

Everything in Run by our team

Most used

  • Ready-made setup for your trade

    Your account starts with automations, pages, and calendars already built for the kind of work you do. A dental practice starts with booking reminders and recall messages in place, and on Grow and Scale our team then adjusts them to match how you work.

  • Roles and support access

    Decide what each staff member can see and change, and when our support team is allowed into your account. A receptionist can manage bookings without seeing payment settings, and you stay in control of when we step in.

  • Your own branded app address

    Your team signs in at a Pinn.Media address, with our logo and colors on every screen. Staff see one name from the first login, which keeps training and support clear.

  • Updates inside your account

    News about changes shows up as a banner inside your account, where your team will actually see it. When a feature changes how a screen looks, you hear about it in the place you work instead of in a crowded inbox.

  • One clear usage rate

    Calls, texts, email, and AI all draw from one prepaid wallet at clear rates. You top up once and can see what each kind of use costs, instead of juggling separate bills from separate providers.

  • Online sign-up

    Start a trial and sign up online, and your account is created straight away. On Grow and Scale, our team then picks it up for the setup, data move, and training.

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  • Plans you can change

    Move to a different plan or add extras yourself, whenever the business needs it. If you hire a second location manager or want an add-on for a busy season, you can make the change without waiting on us.

  • Flat price per AI use

    AI use is billed at one flat price per unit, so the cost is easy to check against what you used. It comes out of your wallet like your calls and texts, with no separate AI bill to decode.

  • AI in your planAdd-on

    An optional add-on with a separate monthly price that gives you a monthly AI allowance, so everyday AI use is covered instead of billed one use at a time. It suits a business on Build or Grow that leans on AI replies all day and wants a steadier monthly cost. Scale already includes AI use.

  • Brands for your trade

    Your account can sit under a Pinn.Media brand made for your kind of business. A salon sees wording and examples that fit salons, which makes the account feel familiar from day one.

  • Automatic sales tax

    Sales tax on your plan is worked out and added to your bill for you. You get a correct invoice for your records without doing the sum yourself.

  • Priority supportAdd-on

    Get faster answers from our support team when something urgent comes up. It is an optional add-on with a separate monthly price, for businesses where an hour of downtime on a busy day costs real money.

  • Advanced setupAdd-on

    Our standard setup on Grow and Scale is free on yearly billing. Advanced setup is a larger one-time build for businesses that need more than that, and it is an optional add-on with a separate price.

What we set up for you

Done by our team on Grow and Scale, free when you pay yearly.

  • We set up your account for your business, including your calendars, automations, and pages.
  • We move your contacts and history in from your current tools and clean them up on the way.
  • We train your team on the parts of the account they use every day.
  • We keep checking that every automation runs and fix what breaks.

Works with

The areas this one hands work to, and gets work from.

Guides on this

Plain, sourced advice on the jobs this area helps with.

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Let us set up your CRM.

Start the trial, or talk it through with the person who would build your account.

Start 14-day trialBook a 30-minute walkthrough

Prefer to talk now? Call +1 833-719-7466.

  • Setup, data moves, and training by our team, free on yearly
  • 14 days to try it on your own business
  • Usage rates published before you spend

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