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Privacy and securityRun your business

Keep customer details safe and your texts delivered.

This area controls who can get into your account, what they can change, and how customers say no to messages.
  • 1 paid per use
  • 1 add-on
  • Everything else in every plan
sampleOne customer's record, from missed call to paid, reviewed, and rebooked.

Everything in Privacy and security

Open a feature for the detail. The wallet mark means it is paid per use from your wallet at the published rates.

See wallet rates
  • HIPAA protectionsAdd-on

    An optional add-on with a separate monthly price for US practices that handle patient information. It adds the agreement and account controls that kind of work needs. Talk it through with us before you store any patient health information in your account.

  • Texting verification

    US carriers ask businesses to register before their texts are delivered, and this is where that registration and the toll-free checks happen. Our team helps you complete it so appointment reminders reach customers instead of being filtered. The cost of these checks is paid from your wallet.

  • Passwords and 2-step sign-in

    Require strong passwords and a second sign-in step for every staff member. Even if a front desk password is guessed or shared, nobody gets in without the code from that person's phone.

  • Security practices

    Get clear answers about how your data is stored and protected. If a client or partner asks how you keep their details safe, we help you answer them.

  • Change history

    See who changed what in your account, and when. If a booking rule changes or a contact is deleted, you can find out which login did it.

  • Sign out everywhere

    Sign a lost phone or a former employee out of every device in one step. When a technician leaves on a Friday, their access ends that day.

What we set up for you

Done by our team on Grow and Scale, free when you pay yearly.

How our team works
  • We set up staff roles so each person sees only what their job needs.
  • We turn on strong passwords and 2-step sign-in for your team.
  • We help you complete US texting registration so your messages get delivered.
  • We set up opt-out handling so a customer who replies stop gets no more messages.

Works with

The areas this one hands work to, and gets work from.

Guides on this

Plain, sourced advice on the jobs this area helps with.

Read all guides

Let us set up your CRM.

Start the trial, or talk it through with the person who would build your account.

Prefer to talk now? Call +1 833-719-7466.

  • Setup, data moves, and training by our team, free on yearly
  • 14 days to try it on your own business
  • Usage rates published before you spend

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