Ask every customer for a review, every time.
- 2 paid per use
- 1 add-on
- Everything else in every plan
Everything in Reviews
Open a feature for the detail. The wallet mark means it is paid per use from your wallet at the published rates.
See wallet ratesReview requests
Send a review request by text or email after every appointment or job, without lifting a finger. When a plumber marks a job as done, the customer gets a short message with a link to leave a review. Every customer gets the same request, and messages are paid from your wallet.
Review monitoring
See new reviews from the sites your customers use in a single list, instead of checking each one. A salon owner can scan the morning's reviews from one screen and decide which to answer first. You find out about a poor review while there is still time to put it right.
Automatic review responsesAI
AI drafts a reply to each new review in the tone you choose, so no review goes unanswered. A dental practice can have warm thank-you replies ready for every 5-star review and a careful draft for anything critical. Each draft is paid from your wallet.
Review widgets
Show your best reviews on your website so visitors see what real customers say. A consultant could place a row of recent reviews right above the booking button. The widget updates as new reviews come in.
Video testimonials
Ask customers to record a short video about their experience and show it on your site. A gym could collect clips from members after their first 3 months. Video lets a new customer see and hear a real person.
Directory listingsAdd-on
Keep your name, address, phone number, and hours the same across online directories. When a clinic moves or changes its opening hours, the update goes out to the listings in one go. This is an optional add-on with its own monthly price.
Google profile editor
Change your Google business hours, details, and photos from inside your account. A plumber can add holiday hours or new job photos without logging in somewhere else. It saves hunting for another password.
What we set up for you
Done by our team on Grow and Scale, free when you pay yearly.
How our team works- We set up your review requests so they go out after each job by text, email, or both.
- We connect the review sites your customers use so new reviews arrive in one place.
- We add review widgets to your website and set up sharing to your social pages.
- We train your team to answer reviews and to tune the AI reply style to your voice.
- We check that requests keep sending and review sites stay connected, and fix what breaks.
Works with
The areas this one hands work to, and gets work from.
Automations
Finishing a job or appointment can trigger the review request with no one pressing send.Websites and stores
Review widgets and video testimonials drop into the pages you build on your website.Social posts
Good reviews can become social posts, so your feed shows real customer words.AI
The same AI that helps across your account drafts review replies in your voice.
Who uses it
Kinds of business that lean on this area most, and how they put it to work.
See every use caseDental and clinics
Patients book online, get reminded, and hear from you when a check-up is due.Salons and spas
Clients book and pay a deposit online, and quiet afternoons fill from a last-minute text.Home services
Missed calls get a text back, and quotes go out that customers pay from their phone.Med spas
Clients book treatments with a deposit, get reminded, and come back for their next session.
Google Business Profile for service businesses
Google Business Profile tips for service businesses: the name, address, service area, hours, and booking settings that follow Google's rules and win calls.How to get more Google reviews without breaking the rules
When to ask, how to ask, and what the FTC fake reviews rule and Google's own policy ban, so more happy customers leave a review and none of it backfires.A CRM for a home service business: what you need next to dispatch
Dispatch software runs the job. A CRM wins the job and brings the customer back. What each does, where the gaps are, and how the two work together.
Let us set up your CRM.
Start the trial, or talk it through with the person who would build your account.
Prefer to talk now? Call +1 833-719-7466.
- Setup, data moves, and training by our team, free on yearly
- 14 days to try it on your own business
- Usage rates published before you spend
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