Med spas
Booked treatments and clients who return.
Clients book treatments with a deposit, get reminded, and come back for their next session.
- 1Lena calls while the team is with a client.
- 2She gets a text back in the spa's name a minute later.
- 3She asks about a treatment and is offered a free consultation.
- 4She takes Friday at 3 PM, and the visit is booked with a reminder.
sample
What it does for you
Leads from ads and Instagram ask about prices at all hours, and slow replies lose them.
Answer leads fast
Instagram, Facebook, text, email, and chat land in one inbox, with AI replies after hours.Book with deposits
Clients book treatments online and pay a deposit or leave a card on file.Bring clients back
Date-based follow-ups remind clients when their next session is due.Sell packages and gift cards
Sell packages, payment plans, and gift cards, and grow your reviews.
A sample day
Made-up names and times, real features.
- 8:15 AMAn Instagram message asking about a treatment gets an AI reply with times to book a consultation.
- 10:45 AMNora books a consultation online and pays a deposit to hold the slot.
- 1:30 PMNora fills in her intake form before the visit, and the answers go on her record.
- 5:00 PMAfter her treatment, Nora gets a review request by text.
- 6:30 PMClients due their next session get a reminder to book, set from the date of their last visit.
What we set up for you
Done by our team on Grow and Scale, free when you pay yearly.
- We build your treatment menu and booking calendars with deposits.
- We connect your Instagram and Facebook messages and set up AI replies.
- We build rebooking reminders and review requests after each treatment.
- We move your client list in and clean up duplicates.
Where we would start
The areas we set up first for a business like yours.
Good to know
- This site makes no claim about handling health records. An optional add-on exists for practices that handle patient information, so talk it through with us before you store any.
- The CRM handles bookings, messages, and payments. It is not a clinical records or charting system.
Guides for a business like yours
Plain, sourced advice on the problems this kind of business brings us most.
Read all guidesNo-show fees and deposits: a policy customers accept
How to write a no-show fee or deposit policy that customers accept, where to show it so it holds up in a card dispute, and sample wording you can adapt.How to reduce appointment no-shows: what the evidence says
What two systematic reviews say about text reminders and no-shows, how to time them, when a deposit makes sense, and how to track your own no-show rate.Choosing a CRM for a salon or spa
What a salon or spa needs beyond a booking calendar: rebooking, deposits, gift cards, reviews, and quiet-day offers, plus a checklist for demos.
Let us set up your CRM.
Start the trial, or talk it through with the person who would build your account.
Prefer to talk now? Call +1 833-719-7466.
- Setup, data moves, and training by our team, free on yearly
- 14 days to try it on your own business
- Usage rates published before you spend
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