Dental and clinics
Fuller diaries and fewer missed appointments.
Patients book online, get reminded, and hear from you when a check-up is due.
- 1Maya calls while the front desk is with a patient.
- 2A text goes back to her a minute later, in the practice's name.
- 3She explains the chipped tooth, and the desk offers two times.
- 4She picks 2:30 PM and the visit lands in the calendar with a reminder.
sample
What it does for you
The front desk is on the phone with one patient while another call rings out.
Answer every call
Missed calls get a text back, and the AI receptionist can answer and book when the desk is busy.Cut no-shows
Patients book online, get reminders by text and email, and reschedule themselves.Bring patients back
Date-based follow-ups invite patients to book when a check-up is due.Grow your reviews
Every patient gets a review request after the visit, and you answer reviews from one place.
A sample day
Made-up names and times, real features.
- 7:40 AMBefore the practice opens, the AI receptionist answers a call from Emily and books her a cleaning.
- 10:15 AMThe front desk misses a call during a busy hour, and the caller gets a text back within a minute.
- 1:30 PMTomorrow's patients get a text reminder, and Sam moves his visit to Friday from the link.
- 4:50 PMAfter her visit, Lena gets a text asking her to leave a review on Google.
- 8:10 PMPatients who have not been in for 6 months get a message inviting them to book a check-up.
What we set up for you
Done by our team on Grow and Scale, free when you pay yearly.
- We move your patient contact list in and clean up duplicates.
- We set up your booking calendars, appointment reminders, and missed-call text-back.
- We build the check-up recall and review request follow-ups.
- We train your front desk on the shared inbox and the mobile app.
Where we would start
The areas we set up first for a business like yours.
Good to know
- This site makes no claim about handling health records. An optional add-on exists for practices that handle patient information, so talk it through with us before you store any.
- The CRM handles bookings, reminders, and messages. It is not a clinical records or charting system.
Guides for a business like yours
Plain, sourced advice on the problems this kind of business brings us most.
Read all guidesDental patient recall: bringing patients back
A front-desk system for dental patient recall: booking the next visit, dated reminders for everyone else, wording that works, and one number to track.Appointment reminder texts: what to send and when
What a good appointment reminder text says, how long it should be, when to send it, and sample wording for clinics, salons, and service businesses.How to get more Google reviews without breaking the rules
When to ask, how to ask, and what the FTC fake reviews rule and Google's own policy ban, so more happy customers leave a review and none of it backfires.
Why users love Pinn.Media CRM
Real clients, in their own words, shared with their permission.
“Pinn.Media CRM has taken a lot of pressure off our team. Between the automated follow-ups, AI chatbot, and AI receptionist, we can respond to inquiries and keep communication moving while focusing on our clients. We’re very happy with it. Honestly, we wish we’d started using it sooner.”
Faisal MalikAdministrator, Epic Home Healthcare
Let us set up your CRM.
Start the trial, or talk it through with the person who would build your account.
Prefer to talk now? Call +1 833-719-7466.
- Setup, data moves, and training by our team, free on yearly
- 14 days to try it on your own business
- Usage rates published before you spend
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