Fitness and wellness
Full classes and members who stay.
Members book classes, pay monthly, and hear from you before they drift away.
- 1Leo calls during a busy evening class.
- 2He gets a text back in the gym's name a minute later.
- 3He asks about beginner classes and is offered a free first class.
- 4He takes the spot, and his trial class is booked with a reminder.
sample
What it does for you
Trial sign-ups come in from ads and social, and many never book a first class.
Fill your classes
Members book classes and sessions online and get reminders before they start.Turn trial leads into members
Ad and social leads get a fast reply and a follow-up until they book.Bill memberships
Charge members on a schedule, with retries when a card fails.Keep members engaged
Run a members' community and online programs, and win back quiet members.
A sample day
Made-up names and times, real features.
- 6:00 AMTom books a spot in the morning class from his phone, and the class calendar updates.
- 9:30 AMA lead from a Facebook ad gets a text inviting her to book a free trial class.
- 12:15 PMMonthly memberships renew, and a failed card gets an automatic retry.
- 4:00 PMMembers who have not booked in 3 weeks get a friendly message from the coach.
- 7:30 PMMembers chat in your private community after the evening session.
What we set up for you
Done by our team on Grow and Scale, free when you pay yearly.
- We set up your class calendars and booking reminders.
- We set up membership billing with automatic card retries.
- We build the trial follow-up and the win-back journey for quiet members.
- We move your member list in and tag members by plan.
Where we would start
The areas we set up first for a business like yours.
Guides for a business like yours
Plain, sourced advice on the problems this kind of business brings us most.
Read all guidesA customer referral program for a service business
How to set up a customer referral program for a service business: what the research says, choosing a reward, tracking referrals, and the disclosure rules.What it costs to set up a CRM: your hours or someone else's
What CRM setup really involves, what onboarding fees cost on published price pages, how to price your own hours, and what to ask before paying for setup.Bringing lapsed customers back without sounding spammy
How to define a lapsed customer, pick the list, and send a 3-message reactivation campaign by text and email that people do not mind getting.
Let us set up your CRM.
Start the trial, or talk it through with the person who would build your account.
Prefer to talk now? Call +1 833-719-7466.
- Setup, data moves, and training by our team, free on yearly
- 14 days to try it on your own business
- Usage rates published before you spend
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